Friday, October 8, 2010
Zappos Tour Part 3: The Buyers Floor
Donavon takes us for the first time into the call center. It's what I consider the nerve center of Zappos.
I was ready for crazy antics and a loud boisterous environment. But instead... everyone was heads down and working.
At Costless Express we are a pretty crazy and fun bunch at times, but other days you can hear a pin drop.
It was one of my best take-aways from the whole tour - that to have a great culture like Zappos, you don't need to be "Full On" all the time.
Enjoy Part 3.
Calvin - Chief Energizing Officer