Over the next few days
I'll be in Toronto with some of your Lykki partners to attend the Canadian
independent Stationers conference. Each year our buying group meets to exchange
industry news, ideas and plan for the year.
This year we are
excited to see Canadian customers supporting local office suppliers instead of
the large multi nationals like Staples, Office Depot and Grand and Toy.
What we are learning
is that the big players are declining in market share due to cutbacks that
result in poor customers service while independent stationers are growing by
staying focused on service service service.
What the buying group
does for the independent stationers is it allows us to buy at the same price as
the big guys and offer as good or better pricing. So once price is not a factor
what is left is service and customers would rather support a local supplier
with exceptional service and prices over a large US based multi national.
Things are looking
bright for 2015.
Cheers
Calvin
