Friday, June 12, 2009

Costless Express Beats Staples Prices by 45%!


I find that customers compare prices before choosing a supplier, this makes sense. But with over 25,000 office supplies, what items do you compare, and what is the item number from each competitor so you can make an "apples to apples" comparison. Oh, and what if one supplier sells in a different pack size? Arrgggh, it can drive a customer crazy comparing prices!
Well, good news from Costless Express. Did you know we do all that work for you? Send us a stack of invoices, and we will match up our items and send you the prices. Best of all, we have a cost comparison of the 100 most commonly used office supply items as compared to STAPLES. We beat Staples' prices by 45%!
The reason we choose Staples is we find them to be the lowest cost of our competitors - with Grand and Toy being the highest. (If you buy from Grand and Toy, the lowest discount we have seen from their catalogue prices is 45%, and the highest 69% - most are at 56%.)
Please ask your sales rep for a copy of our current Staples Cost Comparison or download a copy once you login to our website. It is a great reference tool to find the top 100 common items. You can also see the list's items online in your Favorites drop-down menu, under the GLOBAL LIST area, on the left side tool bar.
Cheers,
Calvin

Tuesday, June 9, 2009

How's Business?

How are sales? How's business? Are ya feelin' it? Seems the last few months everyone is asking me the same questions.

We serve over 3200 customers, and almost every day I hear stories from our sales staff. Customers we have had for years just close up shop and are out of business. We had a large customer let 800 staff go in one day. Or another had just expanded a year earlier to 3 floors in an office tower, but now only occupy less than one floor. The rent may actually put them under, since there are no sub-lease tenants wanting that much space. If our customers are hurting, they are not buying, and we feel it.

One positive the downturn in an economy brings to business is a chance to really examine your operations and get up close and personal with how it operates. We hired a business consultant in January and she has helped us really streamline operations. I have personally taken a very active role in sales and marketing, and the hands on experience in invaluable. So much so that I hired a Business Development Manager, and together we analyze new opportunities and underdeveloped customer segments. She gets me the appointments, and I close.

Prospects and customers seem to like that the owner is meeting them. I like it also, since I can move very quickly making offers, prices and decisions. Being on the front lines making presentations and visiting customers has been invaluable in directing the company through these turbulent times. As a team, we have opened 82 new accounts and some are Fortune 500 size. Sure, we have lost a few customers due to the recession, but won back just as many new ones.

Am I feelin' it? Yeah I am, and having more fun selling than ever.

Cheers
Calvin

Saturday, June 6, 2009

Miracle Weekend

(Super-) Manning the phonesThis weekend was the BC Children's Miracle weekend. I have been part of the Retail and Wholesale Commitee for three years now. Our group includes such heavyweights as Costco and Overwaitea, and donations throughout the year came from both grass roots campaigns like BBQs and the recognizable ones like the popular Buy a Balloon you see at Costco.

3.9 Million raised! Last year, we raised $3.2 million, and due to the downturn in the economy we set a stretch target this year of $3.2M. Basically, if we could match last year, we felt it was a win. Tonight at 7:30pm, a group of us from the council met outside the Hospital front entrance to start the Miracle Weekend broadcast on Global TV. Only the chair of our council knew the amount, so when we did the cheque flip and the number was announced, someone next to me said "Hey, why so glum?" I said, "We missed the target, only $2.9 million." They said "No silly, it is $3.9 MILLION!!!!!!" Amazing. Thanks BC for your generosity.

Calvin as ZorroLater, I donned my mask and hat and, dressed as Zorro, I sat on the Miracle Maker Panel in studio to raise money. Our Committee decided to embrace the SUPER HERO theme and dress up for our turn on the panel. The idea is to call all your friends, family and business associates and ask them to pledge money. We actually started several months prior with our own fundraising web pages. Overall, the Miracle Weekend was a huge success, with a record breaking $15,607,607 raised!

Cheers,
Calvin

Wednesday, June 3, 2009

Fans!

Summer Time! It is hot out, but I'm loving it.
Does your office have good air conditioning? We are in warehouse style offices, so the air conditioning (and heat) are quite suspect.
So we started pulling out the fans, and I wanted to possibly order a few more so I went online. We sell fans but I wanted a particular one my friend had told me about. I found it, plus a ton of other unique fans. Have a look - they're all very COOL!!

Frosty Fan Packs

Use these little guys in addition to your normal fan. And if you are absolutely dying of heat or need to walk away from your desk, stick one in your pocket or maybe to the back of your neck.
Yeah, I'm not sure how well these would keep you cool, but maybe if you held it close to your face long enough it would dry the sweat dripping on your forehead during that boring, long meeting. Also important is the portability option and very cheery colors.
hello_kitty_fan
What is it about Hello Kitty that makes her an inspiration for every gadget? You really could have an entire Hello Kitty life if you wanted to. Either way, she'll keep you nice and cool and be your friend on your desk.

Now this is a winner. Great design, great colors, and it's BIG! Did I mention it plugs into your USB? or runs on batteries? And you can hang it on a wall?
f816dfdb
This is for when you get bored and you decide, "Hey, I actually don't care what my boss thinks of me at all." Remove the top and start cooling down.
blowitMade for musicians rocking out too hard, you can use it too! Stick it on that pipe next to your desk or maybe some other cylindrical object. It may even be powerful enough to blow your hair hard enough and make you feel like a rockstar at your desk.
thanko_hubfan
Okay, so the lights aren't super cool, but for a USB fan it is smart. Cool down + get four extra USB slots! (or get the version with the 7 in 1 card reader) I'm always up for plugging more things into my computer at once.

It cools you down and allows you to spray yourself in the face for 8 bucks. Gizmodo called it a crappy fan and I semi-agree... except for that water feature.
Desk_Fan
Yeah it's expensive, and I don't know if it works any differently, but a cageless fan? That just sounds cool.
Now this looks nice. Sleek design, cloth blades, it packs a lot of punch for a small fan. Plus it's endorsed by Treehugger..for all you green loving people.
otto2
This one wins best design for me. It has some sort of retro feel to it that I love. It's pretty expensive, but if you're in a trendy office it's an easy addition.
usb-ufo-fan-webcam-450x450
It reminds me of something creepy off of Minority Report or War of the Worlds are something. (Anyone know what I'm talking about?) Anyways, it's a double whamo. Get both the gadgets you need on one stand, taking up one USB port. Just don't go to your computer at night and get scared by it's creepy eye.
logimouse_quartetThey are cheap, but a fan that ventilates your hand does sound nice. I'm not sure of the comfort level of the mouse in general but I sure don't enjoy a sweaty mouse.
wi-fi-fan_01
Yeah, this one is manual, but we all need some exercise. Plus, could life get any nerdier? You need this fan.

Cheers,Calvin

Thursday, May 28, 2009

Support BC Children's Hospital Miracle Weekend!

I have been involved with the BC Children's Hospital for three years now. Coming up fast is the Miracle Weekend June 6 and 7 on Global BC.

The 22nd Annual BC Children's Hospital Miracle Weekend is the chance for everyone across BC to be a Superhero. This two-day celebration showcases the best of Children's Hospital: patients, their families, caregivers and our supporters that come from every corner of BC.

Please visit my personal page and help support the kids.

Cheers,
Calvin

Monday, May 11, 2009

Science World

This weekend Sandy and I took our eldest boy to Science World for his birthday party. They do a great job entertaining the kids with lots of experiments and cool challenges. After the party, all the guests are free to use the Science World facilities for the remainder of the day. The cost of admission was not much less than the cost per head for the party, so that was great value!

A couple of neat things at Science World were the whole section dedicated to recycling and renewable energy. The kids loved the interactive displays. But the thing that caught my eye the most was actually not part of any exhibit. It was the hand dryer in the bathroom. This new dryer by Dyson (same company as the vacuum on the ball) really works! I hate the old hand dryers with the noisy motor and big blasting nozzle. It just isn't effective.

Check out this new hand dryer, I hope we see more installed around town soon.

http://www.youtube.com/watch?v=p-8sNl1Iqkw

http://www.dyson.com/airblade/caen/how.asp

Cheers,
Calvin

Tuesday, May 5, 2009

Waste-To-Energy

Concerned about the ecological impact of the Flavia filterpacks and Keurig K-cups used by the single cup beverage systems we sell? So are we... and we're doing something about it!

Click here for our info sheet to read about how we'll dispose of your used cups and filterpacks in an environmentally sound manner!

Cheers,

Calvin