That's the feeling we had when we raised our sign inside the downtown Costco for the first time today. It's Showtime!
It was almost 2 years ago today to the day since we first discussed plans to offer same day delivery to businesses downtown. I must admit that it was more work than we anticipated - but the finished product is incredible! Same Day delivery has been unheard of in our industry. So I know we will be making some unhappy competitors.
The real pleasure is seeing the customers' reactions as we made some deliveries today — they just couldn't believe their order arrived in 2 hours. One customer said "I really didn't need anything — I just wanted to see if you could get here that quick."
Well — here we are!
Calvin Johnson